Information We Collect
Text Versions of Your Voice Utterances
Our voice apps are designed to be interactive, based on voice input from the user. When you use our apps, you are prompted to provide voice inputs to converse with a storyteller, advance a story, or respond to a question. We may receive a text version of any voice input or response you speak into your smart device in response to a prompt from our app. For example, if our app asks you to say a number, we may receive a text version of the number that you spoke.
At the current time, we do not receive or collect any audio files that contain recordings of your voice.
Your Unique Device or User ID
Platform Owners provide us with anonymous unique identifiers, such as device or user ID. Since these identifiers are anonymous, we are not able to ascertain your identity based on this information. We store this ID in our secure database so that we know where you are within a story or withing the overall voice app experience.
Usage Frequency Information
Platform Owners provide us with data we can use to determine when and how often you engage with our apps.
Your Response to a Specific Yes or No Question
We have the ability to store whether you responded in the affirmative or negative to certain Yes/No questions asked during a story.
Language and Geographic Data
Platform Owners provide us with information about the region in which you are located when you are using your smart device, as well as what language setting you have selected.
Platform Owners provide us with information about the device you are using to access our apps.
Other Demographic Information
Platform Owners may from time to time provide us with other anonymous demographic information about you.
Name and Email Address If You Provide Them On Our Website
If you sign up for our newsletter by entering your name and email address in the form on our website, we store this information in a database.
How We Use Information We Collect
We use your utterances (what you say to the smart device) to drive the action of our apps, which may be to advance the story, or determine how you answer a question, which may alter subsequent questions and storylines.
We also use your utterances to determine if there was an error during the app interaction. We track failure rates to identify errors or issues within our code that may be causing interaction failures.
We use the unique identifier provided to us by the Platform Owners to determine whether you have already heard a story or a specific episode. By using this identifier, we are able to ensure that we offer you new content you have not heard, or bring you back to the story you started, but have not you finished.
We sometimes store your affirmative or negative response to a Yes/No question in order to retrieve it later in the story. Knowing how you responded to a Yes/No question gives the virtual character the ability to refer back to that response and tailor the story, or a statement, or a question, based on what you told the virtual character earlier. At the current time we do not use your Yes/No response for any other purposes beyond personalizing your story experience.
We may use usage data to better understand how often users engage with our apps. This data is anonymous, so we are not able to identify a specific user by name. Platform Owners may use usage data to make payments to us, such as royalty payments based on how often our apps are used.
We use language, geographic, and other demographic information to find out where our apps are popular and to help us design content that can better serve the widest possible audience.
We use your name and email address, should provide them to us voluntarily, to send you occasional updates and announcements about Chatables apps, including new stories and featured authors.
What Information We Share
We do not share any of the information we collect through our apps or our website with any third parties.
Chatables has security measures in place to protect the loss, misuse or alteration of any Information under our control.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe, please follow the instructions at the bottom of each email.
If you have any questions about the Information that we collect on this Site, your privacy or our security measures, please contact us at firstname.lastname@example.org.
Changes To This Policy
Chatables may at any time revise this Policy by updating this posting.